Hackers breach Microsoft 365 tenants via ConnectWise supply-chain attack
Hackers accessed application identities in ConnectWise's Cloud Backup service, compromising Microsoft 365 tenants. ConnectWise shut down access and launched an investigation.
Intelligence analysis by Qwen 2.5 (3B)

Hackers breached Microsoft 365 tenants through ConnectWise's Cloud Backup service, highlighting the importance of secure application identities and monitoring.
Hackers tricked a service to get into a big computer system, and now they can see and change things they shouldn't. It's like if someone tricked your friend's toy to see and change your toys, and now they can do it too. The company that made the service is trying to find out who did it and fix the problem.
Analysis
{"heading_1":"Background on the Breach","paragraph_1":"ConnectWise's Cloud Backup service was compromised, allowing hackers to access application identities and gain unauthorized access to Microsoft 365 tenants. This breach highlights the importance of secure application identities and the need for robust security measures.","paragraph_2":"The breach started on October 15, with unauthorized access to application identities in the ConnectWise Cloud Backup environment. ConnectWise shut down application access for its partners and clients, stating that no backup data has been compromised.","paragraph_3":"Huntress identified at least 162 compromised tenants in its environment, with the malicious activity originating from a single IP address: 144.172.64[.]128. The attackers used automated scripts to gain access to Microsoft 365 tenants, bypassing multi-factor authentication.","paragraph_4":"Todyl researchers noted that the attackers authenticated directly to Microsoft 365 as the backup application, gaining permissions previously granted to the application. The attackers also established persistence in some tenants, adding credentials to MSP management tools and to Huntress's own application.","paragraph_5":"Microsoft observed persistence activity via a backdoor after successful service principal authentication, followed by reconnaissance and attempts to add additional credentials. The attackers used three user agents linked to the malicious Cloud Backup service activity: python-urllib/3.12, python-requests/2.31, and python-requests/2.34.2.","paragraph_6":"ConnectWise recommends that administrators check service principal sign-ins in Entra, filter by the Cloud Backup application ID, and examine unexpected source addresses. Microsoft and Huntress advise reviewing application credential changes, OAuth grants, and related Graph activity to prevent similar incidents in the future."}
Key points
- Hackers accessed application identities in ConnectWise's Cloud Backup service
- This allowed them to gain unauthorized access to Microsoft 365 tenants
- ConnectWise shut down access and launched an investigation
- Huntress identified at least 162 compromised tenants
- The attackers used automated scripts to gain access and established persistence in some tenants
By improving security measures and monitoring, the risk of similar breaches can be reduced. This will help protect more people's data and keep it safe.
If the company doesn't fix the problem, the hackers might try again, and more people's data could be at risk. It's important to keep checking and fixing security all the time.



